AI Customer Support Chatbot
A GPT-powered chatbot that handles 80% of customer queries automatically — reducing support costs by 70%.
Technologies
Project Details
E-commerce store was overwhelmed with repetitive customer questions about orders, shipping, and returns. Support team couldn't keep up.
Built a custom AI chatbot trained on the store's product catalog, FAQ, and policies. Integrated with WhatsApp and website. Added human handoff for complex cases.
Chatbot handles 80% of queries automatically. Support response time dropped from 4 hours to 30 seconds. Customer satisfaction up 45%.
More Projects
Automated Invoice Processing System
An AI system that reads, extracts, and processes invoices automatically — saving 20+ hours/week.
SaaS Analytics Dashboard
A real-time analytics dashboard built with Laravel and Livewire for a B2B SaaS platform.
AI Lead Generation Bot
An AI bot that qualifies leads through conversation and books meetings automatically.